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Samyuktha InfoTechvia Client Requirement

L1-Tech Support

Position Closed
Hyderabad Full-time Freshers 2-4 LPA
Applications Closed

first point of contact for customers or users facing technical issues. The role focuses on basic troubleshooting, issue resolution, and ticket management.

What You'll Do

  • Create, update, and manage support tickets.
  • Escalate complex issues to L2/L3 support teams.
  • Assist users with password resets, account creation, and access issues.
  • Maintain documentation of incidents and solutions.

What We're Looking For

  • CCNA Knowledge

Talk to Our Placement Team

This role is closed, but our placement officers can match you to similar openings.